The Walton Centre - Liverpool

The Walton Centre: A Leading Specialist Healthcare Provider

For individuals seeking specialized neurological care, The Walton Centre stands as a premier destination in the United Kingdom. Located in Fazakerley, Liverpool, this specialized hospital offers a comprehensive suite of services focused on neurosurgery and psychoneurology. It’s a facility dedicated to treating complex conditions and providing exceptional patient outcomes. The Walton Centre’s commitment to innovation and patient-centered care has cemented its reputation as a leading institution within the region and beyond. This document provides a detailed overview of the center, highlighting its key features, location, contact information, and patient feedback.

About The Walton Centre

The Walton Centre is a nationally recognized neurosurgeon hospital specializing in the diagnosis, treatment, and rehabilitation of a wide range of neurological disorders. It operates as part of the Merseycare NHS Foundation Trust, a leading provider of mental health and neuroservices. The hospital’s history is rooted in providing advanced neurological care, and it has continually evolved to incorporate the latest technological advancements and clinical practices. A core principle guiding The Walton Centre is a dedication to delivering personalized treatment plans tailored to each patient’s unique needs. The multidisciplinary team of specialists – including neurosurgeons, neurologists, psychiatrists, neuropsychologists, and rehabilitation therapists – work collaboratively to provide holistic care.

Location and Accessibility

The Walton Centre's address is Lower Ln, Fazakerley, Liverpool L9 7LJ, United Kingdom. Its strategic location within Liverpool facilitates access for patients from across the Northwest region. The facility prioritizes accessibility for all patients, offering several convenient amenities:

• Wheelchair-accessible car park: Ensuring ease of arrival for individuals using mobility aids.
• Wheelchair-accessible entrance: Providing a smooth and comfortable entry experience.
• Ample parking facilities are available.

The hospital is easily reachable by public transport, with regular bus services operating to the area. Detailed directions and public transport information are available on their website: thewaltoncentre.nhs.uk.

Specialties and Services

The Walton Centre’s expertise spans a broad spectrum of neurological conditions, including:

• Neurosurgery: Including complex spinal surgery, brain tumor resection, and vascular neurosurgery.
• Psychoneurology: Focusing on the neurological aspects of psychiatric disorders, such as epilepsy, dementia, and mood disorders.
• Headaches and Migraines: Specialized management and treatment strategies.
• Stroke Rehabilitation: Comprehensive programs to aid recovery after a stroke.
• Parkinson’s Disease and Movement Disorders: Management and treatment options.

The hospital also offers specialized clinics and support groups, providing a supportive environment for patients and their families. They are committed to research and innovation, continuously striving to improve patient care through advancements in neurological medicine.

Payment and Facilities

The Walton Centre accepts a variety of credit cards and offers NFC mobile payments for added convenience. Patients are encouraged to discuss payment options with their billing department. Beyond the accessibility features, the hospital provides a comfortable and supportive environment for patients and their families, with modern facilities and dedicated support staff.

Patient Feedback and Reviews

The Walton Centre consistently receives positive feedback from its patients. As of today, the hospital has 312 reviews on Google My Business, with an average rating of 4.1 out of 5. Patients frequently commend the expertise of the medical staff, the quality of care, and the supportive atmosphere. Here’s a summary of recurring themes from patient reviews:

• Expert Medical Care: Patients consistently praise the skill and knowledge of the neurosurgeons and other specialists.
• Compassionate Staff: Many reviewers highlight the kindness and empathy of the nurses and support staff.
• State-of-the-Art Facilities: Patients appreciate the modern and well-equipped hospital environment.
• Effective Communication: Clear and open communication between the medical team and patients is frequently noted.

To read more detailed patient reviews, please visit their Google My Business page: The Walton Centre.

Contact Information

For inquiries or to schedule an appointment, you can contact The Walton Centre at:

• Phone: 1515253611
• Website: thewaltoncentre.nhs.uk

We encourage anyone seeking specialized neurological care to consider The Walton Centre as a trusted and reliable healthcare provider.

👍 Reviews of The Walton Centre

Mousa L.

1/5

I am writing as a patient under long-term medical care to express my deep concern and disappointment regarding the treatment process and the conduct of a physician I recently encountered. I respectfully request that this matter be reviewed and appropriately addressed.

For over seven years, I have been experiencing ongoing health issues and have been attending regular medical appointments. Unfortunately, most of these consultations have been extremely brief—sometimes lasting no more than one minute—with little to no meaningful assessment or follow-up.
At a critical point, when my condition deteriorated to the verge of paralysis, I was informed that surgery was necessary. Trusting the medical advice, I waited six months for the scheduled operation. However, during my most recent appointment, the physician casually informed me that surgery would not resolve my issue, without providing any further explanation, support, or alternative treatment options.

As a patient, I not only need medical care but also compassion, communication, and clarity regarding my condition and treatment path. Regrettably, I was treated in a way that left me feeling dismissed and dehumanized, as if I were just another case rather than a person in need of help.

I kindly urge the relevant authorities to investigate this matter seriously and take steps to ensure that other patients do not endure similar experiences.👎

Dave A.

1/5

After nearly a year waiting I saw a Doctor for all of 20 minutes. The doctor was abusive and arrogant. She did not like me asking questions and had already made her conclusions before even meeting. I was then discharged without any insight in to my condition. The care or lack there of from Walton is just unbelievable, these people are monsters only interested is stats and never people. I will be seeking legal advice. If you are ever unlucky enough to go here make sure you have back up with you as their approach is one of bullying and threats. Be careful.

Martin N.

1/5

❌️
I had an appointment on June 2nd. The female staff and the receptionist were very kind and pleasant. However, in contrast, the doctor was rude and ill-tempered, and did not know how to treat a patient properly. Unfortunately, they haven’t done anything for me over the past few years, and my condition has worsened. I can no longer move and I live in constant pain and tears. My life has become a living hell. They have no compassion for their patients. I feel paralyzed, and the only ones responsible are the doctors who fail to fulfill their duties.❌️

Gill H.

5/5

Absolutely amazing Staff and hospital.. My husband has just spent a couple of days on Caton Ward following spinal surgery and the whole team were fantastic. They were extremely pleasant and helpful. The ward and hospital was clean. I can't thank them enough for making his stay so very comfortable. Excellent Team 👏

Ron S.

4/5

Worst breakfast ever and I'm 83 . 2 of us at 10.45 paid £12.90 for 2 in boxes with no egg or bacon. Just 1 sausage,mushrooms , beans and dried up black pudding. No toast and cup of tea. good service medically but catering rubbish.

Lisa

1/5

There is a serious problem with the out patient appointments system. I have been waiting 43 weeks and still counting, for a treatment review, having attended the Walton centre since 2018 with dystonia. Dystonia may not kill you but it wears you down. This is inhumane treatment.

GAYNOR L.

5/5

My brother was brought to the Walton Centre on the 10th January this year (2025) for emergency surgery for a massive bleed on the brain. He was looked after in the Horsley ward (ITU). After 11 days he was transferred to the ITU at our local hospital. I cannot thank the staff enough for all their expertise, caring & compassion. I am eternally grateful for my brothers life being saved and slowly but surely he is starting to recover. As I don't know the names of all the staff involved in both his surgery & care, I can only personally thank the ones I do remember, Amy, Mavis, Sam & Erin, who were all nurses on Horsley ward. Apologies for not mentioning others but know that I really appreciate everything you've done for my brother! 🙏🙏🥰🥰🙏🙏🥰🥰

Keith B.

1/5

In constant lower back pain for 30 years ..MRI scans confirmed the problem.. Really hoped the Walton centre would fix !! A 10 min appointment with a clown said Basically lose weight! I'm only 12.5 stone..and learn to swim .. Fantastic I'll keep eating painkillers like Jellybeans !