YorkandSelbyIAPT - York

Courtney N.

Been through iapt for therapies twice. The waiting list is long, but the team members do care, they do what they can for their patients. This is unfortunately an underfunded system, thanks to the government cuts to the NHS and mental health support has been affected by this. Don't blame the sheep, blame the shepards. These guys do the best they can in a not so supportive system. It is frustrating to be passed from pillar to post, and sometimes you don't receive all the help you'd like. But they are trying and they have funding, budget cuts, staffing, lack of facilities ect to contend with. So overall maybe not the best, but still a vital part of the NHS mental health department. For my peeps going through this system, stay strong, push through. The government will stop this service and funding before we know it.

jason C.

My partner has been constantly passed from pillar to post by nearly every therapy organisation given to her by NHS, this was one of them. She is experiencing PTSD symptoms but no organisation wants to help her out and they want to pass her around like sweets in a bag. When this joke of an organisation called her, they patronised her with the famous I'm sorry to hear that and mentioned another therapy but refused to say the name because she apparently has too many traumatic events to be able to go into that therapy. If this organisation doesn't like this review then they know what to do. It doesn't take a genius to work out the improvements needed.

Naomi G.

Happy to give you a diagnosis and then leave you in the lurch, I was diagnosed with BPD 7 years ago and I'm still fighting and begging the system to help me, and all I get is ignored told to go here and told to go there and still nothing, ive researched on my own what I need and its something called dialectical behavior therapy, was never offered it, started asking for it, but nobody seems to know what it is? Huh? Are any of the staff here even trained? Other than to ask me about my day which is never going to change without help?

StudyingKaty

They ignore patient requests.

Self referred myself and put my preffered method of contact as email. And they initated contact by phone, twice.

First time fair enough may have been an oversight. But to specifically ignore an email that states you can't speak on the phone unless they give you a specific contact time so you can have access to your phone at work? Seems a little ridiculous.

As they can't follow that basic request I dread to think how they would deal with me if I was actually recieving support from them. Really put me off engaging with support when I need it.

Laura D.

I have been on the waiting list for at least 4 years. Does this place even exist!?

S G.

Very efficient service, they're brilliant

Subtotal C.

Iwan D.