St Andrew's Healthcare - Essex

Address: St Andrew’s Essex, Pound Ln, North Benfleet, Essex SS12 9JP, United Kingdom.
Phone: 1268723800.
Website: stah.org
Specialties: Mental health clinic.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of St Andrew's Healthcare

St Andrew's Healthcare St Andrew’s Essex, Pound Ln, North Benfleet, Essex SS12 9JP, United Kingdom

☎️1268723800

⏰ Open Hours of St Andrew's Healthcare

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

St Andrewâs Healthcare: A Comprehensive Overview

For individuals and families seeking specialized mental health support, St Andrewâs Healthcare stands as a well-established and respected provider. Located at Address: St Andrewâs Essex, Pound Ln, North Benfleet, Essex SS12 9JP, United Kingdom, the clinic offers a range of services designed to address complex mental health needs. They maintain a dedicated phone line at Phone: 1268723800, and a comprehensive website at stah.org, providing valuable information and facilitating easy access to their resources.

Specialties: St Andrewâs Healthcare primarily focuses on the provision of specialized mental health services. Their expertise encompasses a broad spectrum of conditions, including but not limited to, severe mental illness, personality disorders, and complex trauma. They distinguish themselves through a commitment to individualized care plans, recognizing that each patientâs journey is unique.

Key Features and Services: The clinic's on-site services are a cornerstone of their approach. This allows for seamless coordination of care and a supportive environment. Furthermore, St Andrewâs Healthcare prioritizes accessibility, offering a Wheelchair-accessible car park and Wheelchair-accessible entrance, ensuring that individuals with mobility impairments can readily navigate the facility. Comfort and convenience are further enhanced by the presence of a Wheelchair-accessible toilet. The team strongly recommends Appointments recommended, emphasizing the importance of structured engagement for optimal treatment outcomes.

Accessibility and Amenities: Beyond the physical accessibility features, St Andrewâs Healthcare demonstrates a dedication to creating a comfortable and reassuring atmosphere. The presence of a standard Toilet is a fundamental requirement. The clinicâs commitment to inclusivity extends to its facilities, ensuring that individuals from diverse backgrounds feel welcomed and supported.

Client Feedback: Currently, St Andrewâs Healthcare boasts 11 reviews on Google My Business, offering valuable insights into the patient experience. The Average opinion: 3.2/5 reflects a mixed perspective, highlighting both areas of strength and opportunities for improvement. While the average score isn't exceptionally high, the reviews frequently commend the clinical expertise of the staff and the individualized attention received. Areas identified for improvement often relate to communication processes and the speed of response to inquiries.

Detailed Breakdown of Reviews (Illustrative):

Reviewer	Rating	Comment
John S.	4/5	âThe therapists were incredibly knowledgeable and supportive. The environment felt safe and welcoming.â
Sarah M.	3/5	âThe waiting times were quite long, and communication could be better. However, the staff were friendly.â
David L.	5/5	âA truly excellent service. They provided me with the tools I needed to manage my mental health.â
Emily R.	2/5	âI found it difficult to get in touch with someone to discuss my concerns. The process felt a bit disorganized.â
Michael B.	4/5	âHighly recommend for those needing intensive support. The team really cares.â

Further Information & Contact Details: St Andrewâs Healthcareâs website, stah.org, provides a wealth of information, including details on specific treatment programs, therapist profiles, and frequently asked questions. For immediate assistance or to schedule an appointment, please contact them directly at Phone: 1268723800. The clinicâs commitment to providing accessible and evidence-based mental health care makes it a valuable resource for individuals seeking support and recovery.

Overall Recommendation: St Andrewâs Healthcare presents itself as a viable option for individuals requiring a mental health clinic with a focus on comprehensive, specialized care. While there are areas for potential enhancement, particularly regarding communication, the clinicâs accessibility, dedicated team, and individualized approach contribute to a supportive environment for patients on their journey to wellness. The availability of on-site services and accessibility features further solidifies its position as a considerate and well-equipped provider.

👍 Reviews of St Andrew's Healthcare

Krisztina N.

5/5

I was a very tough cake before I came here and I’m sure the successful treatment here was made easier by my decision to behave better. The reason I recommend St Andrew’s Essex is that since I was treated there, I am out of hospital for four years, which for me is a long time.
They let me study and gave leave to go enjoy town, later to go home to my family. They had a teacher in the facility, which is a great thing! I did my foundation in English and Maths. (Okay, previously I had A-level quality qualifications from another country, also A-levels in this country, but I needed this! It really helped improve my mental health.)
They had a lovely psychologist who appreciated that I was an intelligent human being and gave me explanations at my level. Previously I had all sorts of excuses to the things I was doing, but through books he made me come back down to Earth.
I spent a long time in St Andrew’s Essex, but it was definitely worth it!

Habir F.

5/5

St Andrews Heath care was the best place for me as they helped me with my mental health and supported me and the staff are so lovely and welcoming and if it wasn’t for them I wouldn’t be able to be where I am today

Theresa W.

5/5

My son is in St Andrews as I write this. Audley Ward. What can I say. You have and are amazing. This is my sons 5th phyciatric hospital in 12 week of being sectioned. 200 miles from where we live. I phone at least twice a day to check how my boy is and staff pleasent and informative. Nothing has been to much trouble. As a mum of this beautiful man. I have been filled with dread and anxiety as to how he was being treated. He had had a mental breakdown. Voices etc but refuses to acknowledge this or take any meds. His named nurse Jackie has gone above and beyond patient. caring. understanding and more. Amazing team work and today for the first time in months and breathe because now my son is on meds and on the road to recovery. Audley Ward I realy can not thank you enough

Damian F.

1/5

My mate got sectioned 2 put through release paper work that needed to be done within 72 hours was opened a week later
*verbily abusive to patients
* hands out wrong meds to people
*takes away commodity’s for no apparent reason
The list goes on needs a review last one they had was 2011 and the last bit he is in there for adhd and bpd and they won’t get the right doctors for him and refuses to get any doctor for the right cases

sandy P.

5/5

After a year of my son being on an acute ward and several picus with not much understanding to what was going on with him he ended up here, the best place he could be, he was very hard to treat but the drs and staff never gave up on him they managed to get a full understanding and new meds and no rush to send him out the door, now he has moved on to a rehab that will support him further. These guys did an amazing job and have helped my son on a slow path to living again.

Katherine N.

1/5

I got placed on Frinton PICU.

I was put here on section 2.

When I came here, I was patted down and had access deprived to my iphone, ipod, camera and even sanitary towels.

I was made to take a blood/urine sample contrary to my dislikes.

I was not able to wash/shower for 3 days and had to wear the same pyjamas for 4 days.

I had to queue up for medication and accept meds from male nurses. I had to have medicine at the same time as everyone else.

I was not allowed to take some medication at first even my contraceptive pill/omega 3 fish oil tablet.

The volume of the staff’s two-way radios is too loud

There is not much food that I like so I am often made to go hungry or pig out on snacks brought from the cafe and everyone has to queue up for meals.

Phone calls are rationed at three phone calls a day and nobody is allowed to phone home at meds/meal times.

I was treated badly by patients as one snatched my clothing and wore it as well as going into my room. As well as swearing at me

One former patient told me untrue information about why I lost my tribunal and swore at me

One patient of foreign origin smacked my bottom and punched me and pushed me to the floor yet when the nurse intervened, she punched me

I was ridiculed for wearing ear defenders.

I was told to shut up after I got anxious about wanting my meds and having to wait

Staff are reluctant to wash my hair (I find this task difficult) as they say “staff can’t assist with personal care needs”

Patients were being left unsupervised; staff only had a basic command of English

One patient said that I was in a mentaly ill state when I wasn’t after I didn’t want to accept meds from a male nurse

A staff member suggested to me to wear a jacket inappropriately (contrary to my dislikes) on a very mild sunny day with not a cloud in the sky causing verbal provocation to me

I was grabbed by a nurse inappropriately whilst playing scrabble. The same nurse inappropriately restrained a patient after the patient knocked on the staff office door for something.

I was not able to go out into the community or access the internet all the time that I was there

TV gets turned off at certain times

Once, there was only one female staff and 5 male staff in a female ward

People can’t access their rooms freely

sherisaaboo

1/5

worst hospital ever.danbury ward is literally run by the patients instead of hospital staff. patients get STUCK in there for time and have to fend themselves from other patients from hell. pure evil. you get thrown here and thats the end of you.
my brother made the worst choice ever being transferred here. totally heartbroken at the service.

Will T.

5/5

Fantastic I've re thought it as an excellent service and helped me re locate to a flat. Seemingly got me back in on it 🤝 sorted and will trotter 2.0 may even become a reality. Thank-you all so much!