Sara Victoria Brows and Beauty - Calne

Deanne M.

First time getting my lashes done here and it's actually the best lash lift and tint experience I've had in a very long time. Trina knew exactly what she was doing! Nice atmosphere, clean and friendly. Highly recommend 👌

Sally D.

Over the moon with my Lash Lift and Tint, the treatment itself was very relaxing, Katrina was very thorough, the end result fab! I won't even need to put any mascarra on! I don't get on with lash extensions so this is the perfect option for me.

Ben T.

Salon Review: A Chic Haven in the heart of Wiltshire.

Sara Victoria's Salon, provides an experience that far exceed's expectations. From the moment of walked in, your greeted with warmth and professionalism, setting the tone for a luxurious visit.

Ambience:
The interior of the salon is sleek and modern, with a chic, minimalist design that radiates elegance. Soft lighting, comfortable seating, and stylish décor create a calm, inviting atmosphere. Whether you're there for a quick fix or a full day of beauty treatments, the environment will make you feel special from the start.

Staff & Service:
The team at Salon is exceptional. Each technician is highly skilled, knowledgeable, and attentive to their clients' needs. You can hear this when your in the salon, the team offer expert advice while genuinely listening to what the customers want. The care and precision they put into their work are evident.

Treatments Offered:
Salon offers an extensive range of services, from manicures, pedicures, brow treatment and skincare services, making it a one-stop shop for anyone looking to indulge in a full beauty day.

Pricing:
While Salon isn't the cheapest around, the quality of the service and the results make it well worth the price. You're paying for a premium experience, and it shows in every aspect of the visit. They also offer tiered pricing depending on the level of experience of the stylist, so there are options for various budgets.

Final Thoughts:
Salon is the perfect destination for anyone looking for high-quality beauty services in a relaxing, upscale environment. The combination of a talented team, luxurious setting, and personalized attention ensures that you'll leave feeling your best. Not enough stars for the rating, Highly recommended!

Michelle D.

I visited Sara Victoria for the first time and had a pedicure with Trina. I was thrilled with the finished results and the gel has lasted brilliantly since the appointment. Her advice on colour and nail care was really appreciated. This is a lovely salon that I would recommend highly.

TheEcoMidwife

I had my nails done by Trina at Sara Victoria and they looked absolutely amazing! She did a fabulous job of my gel nails, gave great recommendations on the colour and how to look after my cuticles and they looked fabulous and lasted weeks which was amazing. Trina was super lovely too and so kind and personable

Fran W.

It is disappointing that I have had to write this but feel I must warn others. I would like to add that I have tried to solve this with the salon directly but they are unwilling to admit to any fault so here is my review…
First of all I would say that despite the owners trying to point the finger at the therapist I saw on the day her work (the bit she was qualified to do), customer service and her manner were great. Zero complaints about her.
The problem lay in what can only be described as misleading advertising and then a complete reluctance from management to accept and own this and refund the service I never received despite me having photographic evidence they offered it.
I came across Sara Victoria by searching ‘Brazilian wax Calne’. This salon came up not once but twice saying it offered this service-see screen shots from the day of my appointment and that it was an ‘intimate waxing specialist’. I went online and booked a bikini wax priced ‘from £21’. I made an assumption (hold my hands up-incorrectly as it turned out) that meant that at some point later I would then select the type of bikini wax I wanted (as per ANY other salon I have been to) - Brazilian, Hollywood etc.
On arrival at the salon I had my leg wax as per the booking-all fine and then the bikini wax began. After about 5 mins of not a lot happening I doubled checked that she would be doing a Brazilian. She informed me she was not qualified to do this and they used to offer this but the therapist that could do this had left. We both agreed it was pointless being there and she said she would refund the bikini wax as nothing had been removed (there was nothing to remove from the area she was qualified to deal with!). On leaving I was told the refund would be credited.
I checked my bank a good month later and no refund had been made so I followed up.
The first repose was an unapologetic ‘this was your error, we don’t offer this service and the therapist who told you you could have a refund shouldn’t have done that’.
At this point I was confused so checked the Google search etc as I was sure the salon advertised Brazilian wax service. Google no longer displayed this as being offered-since my complaint the salon has now updated this to reflect what they actually offer to try and cover their backs. However, unfortunately for them I had taken the attached screenshots on the day of my appointment showing that when I booked they did indeed advertise this service.
Since then I have showed them these screen shots and they have admitted they used to offer this service but don’t at the moment but also won’t admit they are at fault which I find strange. I suggested that perhaps the error is that since their offerings changed they had failed to update the information, it was misleading and false advertising so put simply please just refund.
Apparently, according to the salon, I ‘don’t understand’ but I have the physical proof they were advertising a service they couldn’t then fulfil. Pretty simple I would say.
Despite a few email exchanges they are still refusing to refund me for a service charged for and never received through no fault of my own (or the therapist).
So, tread with extreme caution here. Services advertised they may not be able to fulfil and then terrible customer service follow up for a situation where it is undeniable they got it wrong.

holly W.

such lovely women and did a wonderful job at my nails, super happy with them! originally went in for acrylics but they were unable to do them due to the damage of my nails from where i’d ripped off my previous acrylics which is completely understandable! had gel cover extensions (i think they’re called) and feel no different to acrylics and are healthier for my nails, as i said, a wonderful job done and will be returning again!

Heidi H.

Sara makes my nails look so natural and beautiful. Such a friendly place to be. Very accommodating for your needs. Can not rate this place highly enough.