Reliable Medicare Ltd - Birmingham

Hayley J.

I finally took the step to invest in myself and upgrade my skincare routine — and I’m so happy with my purchase from Reliable Medicare! 💖 Everything feels so premium, and I can’t wait to start using it and see the glow-up results. I genuinely trust this brand and am super excited to start this journey toward healthier, radiant skin! 🌸

Shanshan M.

Do NOT trust this site. They sell fake skincare products, ignore complaints, and hide behind "investigations" to delay victims. I’ve reported them to UK Trading Standards and my bank for fraud.

The bubble tag shows irrelevant information which confirmed the products are fake.

Parveen M.

I am always extremely happy to visit this wonderful establishment! Fantastic products at great prices and such friendly staff. I truly feel welcomed and appreciated here, will continue to purchase for long term. Thank you Reliable Medicare ☺️🙏🏼.

Rob B.

Unfortunately, this company doesnt realise its legal responsibility in the UK. I purchased L-Carnitine ampules and on delivery 4 of them where smashed. I had CCTV and Ring Doorbell footage of the parcel delivered (dent free) and I contacted them to let them know of the damage. I was given a very cold email stating that as I had not taken out the delivery insurance I would need to await the outcome of their investigations before any further actions could be taken.

As a previous ecommerce business owner, I reminded them of their legal obligations under the Consumer Rights Act 2015 as well as Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and then they came back offering my refund on the damaged vials as well as on the postage which I didn't expect.

Had they offered to refund or replace the four damaged vials, I would have been leaving a positive review and continue to use them going forward. Now they are receiving negative reviews and I won't buy from the company again.

When I saw the offer of "Postage Insurance" it was a concern but I ordered anyway. Looking at the reviews around the net I now see they have an ongoing problem in selling insurance or I should say a problem for those who don't buy it.

Know your rights, you do not need to buy insurance from any company online!
1. Seller’s Responsibility – The retailer is responsible for the goods until they are delivered to the customer, not the courier or the buyer.
2. Risk Does Not Transfer to Buyer Until Delivery – If an item is lost or damaged in transit, the retailer must provide a replacement or refund, even if the customer did not purchase additional postage insurance.

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I absolutely love the fact that you reply and still try to justify insurance!! IT is a joke, you do not have the right to charge a customer to ensure they receive the goods they have ordered. It is 100% your responsibility to ensure the goods arrive fit for purpose (or indeed actually arrive) It is not the customers job to insure your parcels. Get to know your legal obligations please. I am going to pass this on to trading standards as a little look through other reviews makes it clear there are many many people being stung because they didnt take the insurance that you are responsible for and is generally included in the shipping cost with your shipping company. Also I would like to add, my box of vials was inside a box that was too large with one tiny piece of "token gesture" bubble wrap!

AVOID THIS COMPANY AT ALL COSTS - CONSUMERS DO NOT NEED TO INSURE YOUR PARCELS - YOU ARE RESPONSIBLE FOR THE PARCEL!

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Update, I contact Reliable Medicare to ask about the mg/ml of the product I purchased off them and they told me they didn't know. I said it would seem that you should know the ingredients and chemical make up of all your products and I was told they have 2600 products and they don't know the contents. They told me to go ask the manufacturer (Mesoestetic)! I did contact the manufacturer who told me the ingredients and also told me that Reliable Medicare is not licenses to sell their products and shouldn't have them for sale!

Daniella S.

It’s my first time ordering from Reliable Medicare. I spoke to Rebecca who was so helpful and friendly really reassured me of all my questions. I ordered that day and received it the next day! Super fast reliable service. Definitely recommend !

Sayed M.

A fraudsting company 😓
We transferred 35,000 € to them, and they are procrastinating in delivering the goods. We contacted them and they did not respond despite dealing with them much earlier. I warn you not to deal with them now

Soni K.

Don't purchase anything from them. Fake products, get yours from a trusted retailer and have guaranteed authenticity. I brought a high ticket item from them, had it checked, it was fake. I complained and no one responded. So do yourself a favour, spend a bit more and have a piece of mind, not to mention products that don't burn your skin.

Jessica Q.

I have been a loyal customer of Reliable Medicare for quite some time, and I can confidently say that they have never disappointed me. From my very first order, the level of service and the quality of products have consistently exceeded my expectations.
Upon my initial visit to Reliable Medicare, I was not only impressed by the top-notch products and exceptional team support but also by the company's long-standing reputation. Before making my first purchase, I took the time to verify their credentials, checking their office and consulting Company House. It was reassuring to find that Reliable Medicare is a well-established, real business with a decade of experience, marked by a commendable track record of increasing sales every year.
The team, with their knowledge and friendly demeanour, went above and beyond to assist me in finding the right products for my clinic. The products they provide are sourced directly from manufacturers, ensuring authenticity and top-notch quality. The meticulous packaging reflects their dedication to maintaining product integrity throughout the delivery process.
I run a clinic, and the products I've procured from Reliable Medicare have garnered exceptionally positive reviews from my customers. It's evident that Reliable Medicare prioritizes customer satisfaction, and this commitment resonates through the satisfaction of those who use their products.
From start to finish, they have proven to be a reliable and trustworthy partner for all my business needs. This enduring partnership has not only ensured the smooth running of my clinic but has contributed significantly to its reputation as a place of excellence. The reliable and trustworthy service provided by them has been a cornerstone in establishing my clinic as a reputable and successful business. If you're looking for a supplier that not only consistently delivers on quality and service but also boasts a decade-long history of success, I highly recommend Reliable Medicare. Their outstanding team support, excellent products, and proven track record have earned my trust and loyalty, and I'm confident they'll exceed your expectations too!