Northumberland Recovery Partnership - Blyth

Northumberland Recovery Partnership Overview

The Northumberland Recovery Partnership, located at Sextant House, Freehold St, Blyth NE24 2BA, United Kingdom, is a service provider with a focus on recovery and counseling services. For those seeking support or information, they can be reached at 1670333299. Their primary online presence is through their website cntw.nhs.uk, where potential clients can find more detailed information about their services.

The Northumberland Recovery Partnership specializes in offering counselor services, which are crucial for individuals seeking mental health recovery. Given their focus on counseling, it's essential for anyone considering their services to understand that they're looking for personalized support to navigate their recovery journey.

Accessibility and Facilities

The partnership is committed to accessibility, ensuring that their services are available to everyone. They boast a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. Additionally, they provide a standard toilet facility for visitors. These amenities make their services more inclusive, accommodating individuals with mobility challenges.

Appointments and Reviews

It's advisable to make appointments in advance when contacting the Northumberland Recovery Partnership. This step ensures that the services requested are available and helps manage expectations regarding wait times. As of now, their services have garnered a modest number of reviews on Google My Business, with only 10 reviews available. This limited feedback set means it's crucial for potential clients to reach out directly for a first-hand experience assessment.

The average opinion expressed on their Google My Business page is quite low, rated at 1.9/5. This indicates there may be areas for improvement in their service delivery. Potential clients should take this feedback into consideration while also recognizing that individual experiences can vary widely.

Key Features and Considerations

• Specialization in Counselor services for mental health recovery
• Accessible location with facilities for individuals with disabilities
• Recommendation to make appointments ahead of time
• Moderate online reviews suggesting a need for service improvement

For those considering the Northumberland Recovery Partnership, it's crucial to approach their services with an understanding of both their specialty in counseling and their commitment to accessibility. However, due to the average opinion score, it might be beneficial for prospective clients to seek additional information or consider other options that have received more positive feedback.

This summary provides a comprehensive overview of the Northumberland Recovery Partnership, highlighting their services, accessibility features, and the importance of considering multiple sources of information before making a decision.

👍 Reviews of Northumberland Recovery Partnership

Carrie B.

1/5

There really does need to be an investigation into what is going on here. The amount of times they fail to deliver prescriptions to the chemist is ridiculous. This has been mentioned by pharmacy staff as well. Some of the reception workers are rude and don't listen. Not all of them are like that however, but if you get the wrong one it could have detrimental consequences for you as a patient. I have asked my key worker and receptionists numerous times to change my address and telephone number on the system only for them not to be able to contact me and for the pharmacy to have the wrong address for me. Key workers change mobile numbers regularly and you never get given the number until you see them so you can't contact them directly even if you did need help. Called to cancel appointment because of having repairs done on my rented property and then told that if I can't make it in then I don't get my medication. I know a few people that have been left without medication on numerous occasions. So... they get you hooked on "medication" only to drop you like a hot sack of you know what and leave you to go into withdrawal and or possibly die. So... if you're an addict and want help... go somewhere else or do it yourself because you may very well end up having to do it yourself anyway. This is not aimed at all of the staff there. There some amazing key workers and receptionists there. I couldn't fault the doctor there either. Good riddance to this service!

Jennifer O.

2/5

In 20 14 I made a complaint against a key worker who acted completely inappropriately. His negligent action had serious consequences for me,my health,family,professional integrity & career. He was suspended (probably on full pay) for 18mnt then sacked. I'd encourage anyone who is receiving substandard treatment to seek advice on getting your voices heard. Together we can make changes. It's unfortunate to read so many poor experiences & tales of a service that appears to be in desperate need of reform. This type of service really can provide LIFE SAVING INTERVENTIONS ,when delivered correctly.
My historical experience was horrendous. That's why I chimed in. . . . currently, sound
Stay strong . Never forget the fellowship is there when life kicks you in the 🤬🫢

richard B.

1/5

Completely useless. In the last 2 months they haven’t delivered my necessary daily, controlled drug 5 times. That I need everyday. It is impossible to speak to a key worker as they always have thier phones switched off. The only reason I gave this 1 star is because I couldn’t give it zero. Completely useless compamy

Matthew F.

1/5

Poor keep getting passed from worker to worker and stuck on scripts with no other help offered

Ashley H. (.

1/5

Do not trust them

Andrew G.

1/5

Whoever is funding this needs to investigate whats going on. Absolute useless service done nothing for me

emma B.

1/5

Bad servicez and always wrong number

sharon C.

1/5

Don’t know how they can help you can’t even get through to them to refer 🤷🏻‍♀️🤷🏻‍♀️