NHS Mersey Care - Liverpool

Address: 151 Dale St, Liverpool L2 2AH, United Kingdom.
Phone: 1512282300.
Website: talkliverpool.nhs.uk
Specialties: Counselor.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Wheelchair-accessible washroom, Washroom.
Opinions: This company has 7 reviews on Google My Business.
Average opinion: 2.1/5.

📌 Location of NHS Mersey Care

☎️1512282300

⏰ Open Hours of NHS Mersey Care

Monday: 8 a.m.–6 p.m.
Tuesday: 8 a.m.–6 p.m.
Wednesday: 8 a.m.–6 p.m.
Thursday: 8 a.m.–6 p.m.
Friday: 8 a.m.–6 p.m.
Saturday: Closed
Sunday: Closed

Information about NHS Mersey Care

If you're looking for mental health support in Liverpool, NHS Mersey Care stands out as a notable institution located at 151 Dale St, Liverpool L2 2AH, United Kingdom. For immediate assistance, you can reach them by phone at 1512282300. Their services are not only focused on providing essential healthcare but also on specialized counseling, which is highlighted as one of their key specialties on their website: talkliverpool.nhs.uk. This website is a valuable resource for understanding more about their services and how to contact them.

One of the most appealing aspects of NHS Mersey Care is its commitment to accessibility. They offer a wheelchair-accessible entrance, ensuring that everyone, regardless of physical ability, can receive the care they need. Additionally, they provide a wheelchair-accessible parking lot and a wheelchair-accessible washroom, making sure that their facilities are inclusive for all visitors. These details reflect their dedication to providing a supportive environment for mental health care.

When considering NHS Mersey Care, it's worth noting that it has garnered a mix of opinions from its patients. With only 7 reviews on Google My Business, the average rating stands at a modest 2.1/5. While this doesn't reflect the full spectrum of experiences, it suggests there might be areas where improvements could be made, particularly in customer service or perhaps in meeting the expectations of all patients.

For those seeking counseling services, NHS Mersey Care offers a bountiful resource through their Counselor specialization. However, potential visitors should reach out directly to the organization through their website to gather more comprehensive information about the services available, wait times, and how to schedule an appointment.

👍 Reviews of NHS Mersey Care

chris P.

1/5

NhS talking therapies, merseycare. Absolutely terrible and breached protected privileged information, what we talked about was fed on by Emma to my employer. Avoid at all costs, what you speak about is not confidential.

ZiggyPlayed G.

2/5

6 weeks into my CBT therapy, and 1 day per week only... My appointment is cancelled. 2 weeks later and still no new appointment.
Wanted to focus on my depression but the ''CBT practitioner' (not an actual counselling therapist) wanted to focus only on my anxiety.

I understand that there are subjects that they might be more knowledgeable about but to just steer my 'therapy' towards my anxiety only after admitting my depression is actually more of an issue for me... Just seems unprofessional, as if they just want to focus on what they want to do. That's the impression I get.

Not really having a beneficial experience with this service so far.

Allan F.

2/5

Received a test of my appointment and time. Two hours before my appointment, I get a text 'reminder' telling me it's another day. No prior warning that my assessment was moved. This isn't okay - I had to book time off just to be able to do the 45-min assessment and mentally prepare myself for it and without notice, I have to plan it immediately within two days.

Simone M.

1/5

I was annoyed with the way they insisted on having a phone assessment with me, despite the fact I was originally going to them due to anxiety which includes speaking on the phone, but they insisted. Ofcourse my anxiety was confirmed when speaking on the phone as the woman speaking to me was really cold and unfriendly, the last thing you need when confiding your personal problems, she was just like "What do you mean by that?!" in a really short tone. It's just simply not for me and don't like the way they do things there, not surprised to see it has low ratings either. Never again.

James C.

4/5

Waiting room is a bit pokey. A water machine would not go amiss.

the O.

2/5

Grace S.

3/5