James Preston Health Centre - Sutton Coldfield

James Preston Health Centre: A Comprehensive Overview

For individuals seeking accessible and reliable medical clinic services in Sutton Coldfield, the James Preston Health Centre presents a noteworthy option. Located at 61 Holland Rd, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B72 1RL, United Kingdom, this clinic offers a range of healthcare solutions with a focus on patient convenience and accessibility. The clinic’s telephone number is 1213555473, though a website is currently unavailable.

Specialties at the James Preston Health Centre primarily encompass general medical care. It’s a dedicated doctor practice, providing essential services for both routine check-ups and addressing immediate health concerns. The clinic’s commitment to meeting diverse needs is evident in its adherence to accessibility standards, ensuring a welcoming environment for all patients.

Key Features and Accessibility: The James Preston Health Centre places a significant emphasis on inclusivity. Several features contribute to this, including:

• Wheelchair-Accessible Car Park: A designated parking area facilitates easy access for individuals using wheelchairs or requiring assistance with transportation.
• Wheelchair-Accessible Entrance: The clinic’s entrance is designed to accommodate wheelchair users, minimizing barriers to entry.
• Wheelchair-Accessible Toilet: A readily available accessible toilet ensures comfort and convenience for patients who require it.
• General Accessibility: Beyond the specific features listed above, the clinic strives to maintain a generally accessible environment, considering the needs of individuals with mobility limitations.
• Payment Options: Patients can utilize Debit cards, Credit cards, and NFC mobile payments for a flexible and convenient payment process.
• Appointment Recommendations: The clinic strongly recommends scheduling appointments in advance to ensure adequate time for thorough assessments and consultations.

Patient Feedback and Reputation: Currently, the James Preston Health Centre has garnered 30 reviews on Google My Business. The average opinion stands at 2.8 out of 5 stars. While the average score indicates areas for potential improvement, it’s important to consider the individual reviews to gain a nuanced understanding of the patient experience. A thorough review of these comments can offer valuable insights into both positive and negative aspects of the clinic’s service delivery. Patients have highlighted aspects such as the doctor's professionalism and the clinic's efforts to provide a comfortable environment. However, some reviews have mentioned longer than anticipated wait times and a perceived lack of readily available administrative support.

Location and Context: Situated in the heart of Sutton Coldfield, a Royal Town known for its rich history and vibrant community, the James Preston Health Centre benefits from a strategic location. The address, 61 Holland Rd, B72 1RL, provides convenient access for residents and visitors alike. Sutton Coldfield itself is a well-established suburban area with excellent transport links, further enhancing the clinic’s accessibility. The clinic’s proximity to local amenities and services contributes to its overall convenience for patients.

Operational Considerations: It’s advisable for prospective patients to contact the clinic directly via telephone at 1213555473 to confirm appointment availability, inquire about specific services offered, and discuss any particular health concerns. Due to the lack of an active website, obtaining detailed information about the clinic’s services and policies is best accomplished through direct communication. Patients are encouraged to arrive promptly for their scheduled appointments to ensure efficient service delivery. The clinic’s commitment to appointments recommended highlights the importance of proactive scheduling for optimal patient care.

Summary: The James Preston Health Centre offers accessible medical clinic services and a dedicated doctor focusing on general healthcare within Sutton Coldfield. While recent patient feedback indicates areas for improvement regarding wait times, the clinic’s commitment to accessibility and various payment options makes it a viable option for individuals seeking reliable healthcare.

Contact Information

Address: 61 Holland Rd, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B72 1RL, United Kingdom

Phone: 1213555473

👍 Reviews of James Preston Health Centre

Pauline B.

2/5

Terrible receptionists. I am a receptionist myself in the NHS so i know how frustrating the job can be but these receptionists need to try and remember that the person on the other end of the phone is usually not feeling well. I saw someone at the practice 3 days ago and was told if the prescription meds didnt help or the situation worsened to ring back and he would give me a prescription for something else. I rang back and the receptionist was reading my notes back aloud to herself and said to in a VERY short, sharp manner "well HAS it worsened?" I said yes that';s why Im ringing for a prescription. She told me very curtly there was nothing available till Next week!! She said i can try ringing back tomorrow at 8 which is usual for an appointment, but I only wanted a prescription and was TOLD to call back by the person i saw. Really bad. She should at least have said well he's busy right now but as soon as he isnt with a patient I'll speak to him and see what he says and call you back. That would have been the POLITE and nice thing to do.

tracy D.

1/5

Bad. Impossible to get appointments!. Hours on the phone and told to ring again later or tomorrow. My mum and I tried several times over weeks until my dad was so weak he now has a potentially fatal condition. Finally got house call organised but literally a day too late! Could have been a different outcome if he'd been seen sooner. Angry and sad.

Kc

4/5

I only haven’t given a 5 star rating because I am not a regular patient here so I can only judge off my one time experience. I can honestly say the receptionist were lovely and couldn’t stop cooing over my baby which I thought was nice and said a lot about them. The nurses who did my babies Bcg were friendly and professional. All accounts for a lot when taking babies for jabs especially as mom tend to be understandably anxious but they put my mind at ease completely.

William H.

1/5

Having arrived 10 munutes early for our scheduled appointment, (9.25am).
We were left waiting outside (WE ARE BOTH 87 YEARS OLD).
Until 10.10am.
As this is a business and a part of the NHS, I think it is disgusting and STEREO TYPICAL of the state of the STATE!!!?

ALSO, WE HAD TO WAIT EVEN LONGER AS NO APPOINTMENTS HAD BEEN SCHEDULED?!!?
And the machine couldnt be used and took another 15 minutes to be able to do the scheduled procedure which was SET FOR 9.45am!!!?

AN ABSOLUTE SHAMBLES.

Julz H.

5/5

Dr Ibraham is always lovely, very pleasant, re-assures you, a gentleman with a lovely smile. Thank you so much to him. I had a knee injection and was offered the flu jab as well. How kind was that. A great Doctor.

jo

1/5

Been with this doctors 38 years they used to be brilliant but over the last 5 years they have gone downhill rapidly can never get through when i phone and the odd time i do theres no appointments anyway spent an hour on the phone this morning to be told ring back tomorrow they really are a waste of time

tim C.

1/5

Bad. Just moved to the area. Was refused registration due to not having official forms linking my name to new adddress. NHS England's states that NO forms of ID are required to register and that a complaint should be made to them and the locall commissioning groups as the practice is not fulfilling their contractual obligations.

David H.

2/5

I am happy with doctors , nurses and staff, but as it is almost impossible to make an appointment this is seldom of any use..I find the phone always engaged from 8 am. There is not even a queuing system.