Houghton Day Unit - Houghton le Spring

Cfoster87

Sarah R and Ingride I'm extremely grateful for your help, Your dedication is truly admirable. Your efforts don't go unnoticed I am grateful for your skill and your caring heart. Thank you for taking the time to talk to me and not at me. You're an asset to the team and should be reconginsed. You don't just fill my blister pack you fill hearts with hope.

Karen CW

I've been messed about time and time again One cancellation after another
But not one but two complaints in Guess what nothing gets done. The service is diabolical Caused great distress had a huge impact on me and the people around me
UPDATE 6/4/2023 Just been informed by the clinic lead My ADHA referral was put through in the 5/4/2023 Am absolutely furious I've asked multiple times over the last 7 months has my referral being sent off Time and time again I've been lied to I've now asked for a face to face with them And put another complaint in today 6/4/23 4th complaint Been in the 2 year this April no further on

Leo Collins

I went there for a psychological evaluation because of a specific symptom/condition. They asked me one question about it, went on to ask questions that were pretty much irrelevant and it somehow turned into an armature autism assessment around half way through. They told me they couldn't do anything because my symptoms aligned with autism (only referring to the questions they asked related to that and far from the reason I was even there) and I was already being assessed somewhere else. I know I'm autistic. That's not why I was referred. The two conditions aren't even related. I'm done with nhs mental health services.

On top of this, I was asked for my dead name. Its not my legal name. It wasn't at all needed. that was absolutely disgusting.

Tim Jackson

Staff are faultless and I'm great full for all the help especially after being in other establishments over the years, one of which at whitehaven was criticised by a judge as were the police in Cumbria.
Criminals in uniform is how they were described.

Debra Lowther

Would give this service less absolutely shambles. Get messed around don't care at all with anyone's mental health. No records were saved or anything about as much use as the crisis team mental health system a shambles