BTST - Osteopathy & Sports Massage Clinic & Academy - Mansfield

Alibob

I was in lot of pain with my shoulder and neck, when I spoke to the receptionist and explained what was wrong she said there was a wait for a osteopath appointment so why didn't I have a sports massage whilst waiting so I did and it was very good, she took so much information down, as I was waiting for Osteopath appointment so they said if we took all the information down then when I had my next appointment all the information would be on hand.
However when I went to the appointment with Li and of course she said what can I help you with ( I did fill another pre appointment assessment in) I explained that all the information should be already on the system as I was told everyone could see a clients file if needed. It was a lot to explain again because of previous problems, but I did go through things again, I just don't think she was listening.
Li gave me a massage ect tried to crack my back it wasn't having it, and she cracked my neck, which I didn't know she was going to do. She said everywhere was solid (muscle). After Li told me to make an another appointment because she had softened my areas, and she could hopefully crack my back next time.
The pain didn't go away so I went to my doctors and they sent me for an urgent MRI and my spine is compressed by discs in my neck area. I am now waiting for operation as it's quite bad.
My problems started in 2020 and of course my condition is not Li fault. However I think she should have listened more as she could have caused more damage especially if I had gone back for a second treatment.
I wasted over £100 as well ?

Samantha- Jo Evans

I was recommended BTST by a number of members at my local gym. I have had three appointments with Charlie now and each time we have discussed my symptoms, Charlie has done some testing, provided treatment and then a follow up plan of exercises to continue with until my next appointments.

On one occasion I needed to change my appointment and this was no trouble at all. The pre treatment form is great for detailing any ongoing issues prior to appointment so that all information is readily available. There’s always a warm welcome at reception and plenty of parking too!

kayal vizhi

I had the pleasure of seeing Li in clinic today. I am grateful to her for tackling some chronic pain I have had for three years. She is excellent, easy to talk to and thorough. I hope to see her again soon

Simon Carr

Visited BTST today, as I have trapped nerves and degenerative disc issues with my back.
Was made to feel very welcome, and the clinic is absolutely spotless and it's a lovely environment inside and outside.
Leanne my orthopaedic practitioner was very professional and helpful, giving me loads of advice, that I'd never had before. This was my first visit and I'm booked in again. Leanne did a number of stretches on my lower back, acupuncture and massage of the lower back.
Great place, and at the moment it's feeling like there's been an improvement, which I'm hoping each time it gets a little better.

Nicci Dever-Seaton

Becky & all her team are fabulous! Becky has a way of distracting you to a point you relax before she quickly readjusts you, she cares about getting to the bottom of any aches, pains & niggles & has often corrected a part of me that I wasn’t aware had a problem and that being put right ends up fixing my original issue. She is a genius!

Lukasz Hanretty

Being a professional ice skater, I’ve needed my fair share of therapy over the years. So I understand the importance of treatment but mainly I appreciate the importance of finding a good therapist, someone who is extremely knowledgeable, skilled and empathetic. Therefore, I was delighted to find Becky Tyler at BTST.
Becky is very professional and friendly with a great warmth putting you at ease, she’s an extremely talented Osteopath whom always gets to the source of the problem quickly. I cannot recommend her enough! Thanks Becky

Shaun Taylor

Fantastic service from all the members of the team.

From initially enquiry to appointments, all the info I received was prompt, clear and very educational.

I’ve found the treatments so beneficial I’ve even started taking my teenage son who is an elite athlete.

Thomas Akesson

Booked a sports massage treatment with Clare at short notice when working in the area. Super easy booking system, great communication from the reception team. Clare was very knowledgeable and the treatment was spot on, came away with a plan moving forward and a distinct relief of symptoms. Great service, will use again in future if I’m in the area